Returns and Exchanges

Watch Returns and Exchanges

DJAS Watches makes every effort to provide our customers with an accurate sense of the display and feel of each of our watches. If you are not happy with your purchase from Djas Watches you are welcome to take advantage of our seven-day exchange or return policy.

In the unlikely event that you’re not 100 percent happy with your purchase, we’ll collect the watch from you within seven days of you having received it, provided that:

1. It has not been worn.

2. It’s still in perfect condition.

3. It’s in its original packaging, along with its original documentation.

You’ll need to let us know if you intend to exchange your purchase for another Djas Watch product, or if you’d prefer to return it and receive a full refund.

PLEASE NOTE:

All returns will have a quality check before a new item or refund is processed, so please understand that we’re doing our best to get your Djas watch or refund to you as quickly as possible.

Should you wish to make use of our couriers to return/exchange a purchase a small transport fee will be charged.